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Terms & Conditions

Terms and Conditions

  1. Peak season is any long weekend, school holiday, Easter and Christmas or Special Events.
  2. Check In – 2pm       Check Out – 10am cabins, 11am sites
  3. We offer a late check-out (subject to availability).  Sites $25 (depart by 4pm); Cabins $50 (depart by 4pm)
  4. Office hours are 8.30am to 6.00pm (if you arrive outside of these hours, please use the automated kiosk to obtain your cabin key).
  5. Final payment will automatically be taken 30 days prior to your arrival for long weekends,Melbourne Cup weekend, Christmas, Easter and Victorian School Holidays final pay.  There are no refunds given during this time.
  6. Please note that whilst every effort is made to accommodate your preferred site or cabin number, they are not guaranteed.
  7. All cabins have a self-contained kitchen/kitchenette with fridge, microwave and cooking facilities along with a colour television, heater, cutlery, crockery.
  8. All cabins have bedding provided to the master bedroom, including towels, bathmats hand towels and toiletries.  Extra bedding is available for $20 per bed if required.
  9. Bookings are 2-night minimum on any weekend and minimum booking long weekends and holidays.
  10. Should the number of people vary, the tariff may alter. Additional fees are applicable for day and overnight visitors. Please ensure if you are having visitors that they register at the office on arrival.
  11. Parking:  Each cabin has a driveway with space for one car. A second vehicle can be parked in our visitor’s car park. Each site fee allows for one car per site.
  12. BOOKING POLICY: All bookings require 1 night’s deposit to secure your booking. All online bookings will be charged at the time of the booking.
  13. CANCELLATION POLICY:  All cancellations incur a $20.00 administration fee.
  14. There will be NO REFUNDS for any cancellations within 14 days of arrival date during our non-peak periods and NO REFUNDS for any cancellations within 30 days of arrival date during our peak periods. (All third-party bookings will adhere to the booking terms and conditions.)
  15. Once the site or accommodation has been occupied, no refund or transfer is available.
  16. Site fees cover a caravan and annexe or one tent per site. No teenagers to remain on site/unit without parental supervision.
  17. Tents cannot be erected around accommodation units.
  18. Day Visitors are welcome between 9.00am and 9.00pm and all visitors must register at the office on arrival.  Visitor’s cars are not permitted through to accommodation or sites.
  19. Overnight Visitors: Fees are applicable, and visitors must register at the office on arrival.  All accommodation and sites: $20 per night.
  20. Fires & BBQ’S: BBQ’s or heaters that require an open flame source e.g. heat beads or any other type of outdoor heating is not permitted.  Campers using gas barbecues should familiarise themselves with summer fire regulations.  BBQ’s are not permitted to be lit on the decks of the accommodation units.
  21. A complimentary welcome kit of tea, coffee, sugar, bin liner and toilet roll are provided in the accommodation.
  22. We have free wireless internet available.  Please see reception for details.
  23. All accommodation, amenities buildings and playground areas in the park grounds are strictly non-smoking. A $200 cleaning and deodorising fee will apply to all guests found smoking in cabin accommodation. A $50 cleaning fee will be charged if dishes are not washed and placed on the drying rack prior to departure.